"Help your staff,partner and customer work better together with portal and e-commerce capabilities "
Using familiar browser technology and existing software skills, business portal and e-commence capabilities lets you increase the productivity of people and teams, work more efficiently with your business partners, and be more responsive to customers. At the same time, these features can help you reduce the cost of doing business.
Reduce costs and increase employee satisfaction
Collaboration solution can give your employees access to their own information in seconds on your company's Web portal. They can review vacation, pay, and benefit information; enter and approve vacation requests; submit expense reports and timecards; and much more—all from the convenience of their desktop through business-portal features in Collaboration solution. This saves your company time, decreases overhead, and helps everyone work more efficiently.
Single version of information
Collaboration solution can provide a single version of the latest sales and business performance reports, enabling members of your management team to more easily view and understand them—and then collaborate on decisions and actions that are in the best interest of the company base on the same information.
Improve productivity, enhance professional growth
Collaboration solutions enhanced by team collaboration sites on your company's intranet can help your people be more productive and improve their job satisfaction. Using team sites, employees can collaborate to speed the progress of complex projects, create and review documents and reports, and access company information and business functions.
With the help of intranet sites boosting their resourcefulness, your people can perform many tasks more effectively, including the following:
Create and approve purchase orders
Access and manage personal information
Review company policies and benefits
Streamline time reporting, performance reviews, and interviewing processes
Ease communications and reduce excessive e-mail flows
Strengthen your business partner relationships
Your preferred business partners may be in many different time zones and geographic regions. With Collaboration solution, you can provide them with their own partner business portal on your extranet and give them a practical way to
collaborate with you. For your employees, working with partners through such portals can be less labor-intensive and makes them more productive. This is especially true if you and your partners engage in joint activities, such as product development or sales programs. Microsoft Dynamics business portals bring a new immediacy to these efforts, enabling your company to accelerate and simplify communications, share confidential information in a more secure manner than e-mail would allow, and reduce the cost of doing business.
Thanks to collaborative capabilities, your business partners are empowered to take care of business—including by doing the following activities:
Update availability, shipping, and inventory information
Review orders, invoices, sales projections, and other documents
Easily exchange complex and large files while maintaining their confidentiality
Reduce the number of e-mail exchanges and communicate more effectively with your staff
Find out about incentives, promotions, or other news in your company's partner program
Get closer to your customers
Implement extranet Collaboration solution together with your Microsoft Dynamics/SAP solutions and bring more engagement and service to your customer relationships. At any time and from anywhere, customers can visit their unique sites and conduct business with your company in a self-service manner. Not only can you provide a friendly storefront that is always open, you can also gain a much better understanding of customer preferences and buying patterns. Customers, in turn, tend to appreciate the access and control you give them. You may well realize increased customer satisfaction, larger orders, and better repeat business.
Using Collaboration solution for Microsoft Dynamics/SAP,
your customers can
Order products from your inventory.
Request sales or service appointments.
View targeted, customized pages with information you want them to see.
Look up order and shipping status, as well as other information.
Review and download support documentation, product catalogs, and fact sheets.
